Shipping & returns

Shipping & Returns

Handmade Goods Market is a marketplace connecting customers with independent artisans and makers. Because each vendor manages their own shop, shipping and return policies may vary between sellers.

Shipping Information

Orders placed on Handmade Goods Market are shipped directly by the individual vendor selling the item.

  • Processing times may vary depending on the product and vendor.
  • Shipping carriers may include USPS, UPS, FedEx, or other providers.
  • Shipping costs are displayed during checkout before completing the order.
  • Some vendors may offer international shipping.
  • Shipping is  controlled by the  Vendor  they control it on  product page 

Delivery Times

Estimated delivery times will depend on the vendor’s processing time and the shipping method selected. Customers will receive shipping confirmation once the order has been dispatched.

Returns & Refunds

Because products are sold by independent artisans, return policies are determined by each individual vendor.

  • Customers should review the vendor's return policy before purchasing.
  • If an item arrives damaged or incorrect, please contact the vendor directly.
  • Custom or personalized items may not be eligible for return unless defective.
  • Refund processing times may vary depending on the payment provider.

Order Issues

If you experience a problem with your order, we encourage you to contact the vendor first. Vendors typically respond quickly and work to resolve issues with replacements, exchanges, or refunds.

If a resolution cannot be reached, customers may contact Handmade Goods Market for assistance.